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Privacy Policy

Last updated: November 5, 2024

1. Collection of personal data

PraiseHub (operated by Gospayme Sàrl-S, RCS B288238) collects the following personal data when you use our platform:

  • First and last name
  • Email address and phone number
  • Postal address
  • Professional profiles and portfolios (for providers)
  • Payment information (processed via Stripe)

2. Use of data

Your data is used to:

  • Manage your account and authenticate you
  • Connect event organizers with providers
  • Process payments securely
  • Send you notifications related to your events
  • Improve our services and the platform

3. Storage and security

Your data is stored on the Backendless infrastructure with a local cache on your device. All communications are encrypted via SSL/TLS. Payment data is processed exclusively by Stripe, which is PCI DSS certified.

4. Data sharing

PraiseHub does not sell or share your personal data with third parties for advertising or analytics purposes. Your data may only be shared as part of connecting organizers and providers on the platform.

5. Your rights

In accordance with the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact us at contact@praise-hub.com.

6. Data retention

Your data is retained for the duration of your account activity, as well as three years after deactivation for legal reasons.

7. Cookies

PraiseHub does not use tracking cookies. Only cookies essential to the operation of the platform are used.

8. Changes

We reserve the right to modify this policy at any time. Users will be notified of any significant changes.

9. Contact

For any questions regarding the protection of your data, contact us: contact@praise-hub.com